Visiting Us

Your visit to the Mahalia Jackson Theater Box Office

The Box Office

Our box office is committed to providing an excellent ticket buying experience for all shows at the Mahalia Jackson Theater. Come see us to purchase official tickets for concerts, comedy, performing arts groups and more!

Mahalia Jackson Theater The Box Office photo
Mahalia Jackson Theater Hours Location photo

Hours and Location

The Mahalia Jackson Theater Box Office is located in the front of the theater, facing the water fountain. This box office will only be open on show days, starting 2 hours prior to performance time. Otherwise, tickets for shows at the Mahalia Jackson Theater can be purchased at the Saenger Theatre Box Office (1111 Canal St.) open 12-4 PM Monday-Friday.


All ticket sales are final. There are no exchanges or refunds. Everyone (regardless of age) must have a ticket to enter the theatre. Prices, shows, schedules or artists are subject to change. The Box Office is unable to sell tickets via phone. Please note, the box office cannot sell tickets during events for shows other than the event occurring at the time.

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Mahalia Jackson Theater Official Tickets photo

Official Ticketing Channels

We strongly urge all patrons to purchase tickets through an official ticketing channel – The Saenger Theatre or Mahalia Jackson Theater Box Offices or Ticketmaster. Tickets obtained from other sources may be stolen or counterfeit and will not be honored.

Seating Chart

Please click here to view our seating chart

Seating Plan PDF
Mahalia Jackson Theater Seating Chart photo
Mahalia Jackson Theater Group Sales photo

Group Reservations

Whether you are the party planner for your friends, club or association; a corporate events coordinator; a classroom educator, or tourism and travel industry professional, the Mahalia Jackson Theater is the perfect destination for your group.

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